Product Development Program Manager

Remote
Full Time
Product and Supply Chain
Experienced

Who We Are

Mockingbird is a digitally native baby gear brand dedicated to empowering today’s parents with thoughtfully designed, high-quality baby gear at a meaningfully lower price point. We launched in early 2019 (garnering the attention of outlets like Good Housekeeping, Romper, and Business Insider!) with seed funding from FirstMark Capital and a small team of three. We’ve since grown into a team of 30+ incredibly diligent, caring, driven individuals, hailing from companies like Harry's, Native, Everlane, and SeatGeek.

While humility is in our team’s DNA, we feel extremely proud of how positively our products and customer experience have been received thus far. The top experts in baby gear have honored us with awards like Babylist's ‘2021 Registry Must-Have’ and Red Tricycle's ‘Best Stroller of 2021’, and perhaps even more importantly, our Mockingbird families tell us every day how much we mean to them (we actually have a whole Slack channel that’s just screenshots like this, this, and this!). The supportive, energetic community that has built up around our brand has honestly even exceeded our own expectations (this thread of congratulatory comments on our 2nd birthday Instagram post says it all…).

We've managed to grow incredibly quickly from a fledgling idea into a profitable startup at significant scale that's already become one of the go-to brands for today's expecting parents. There's still SO much to do, though, as we work on continuing to disrupt the baby category by creating better products and experiences for everyone who chooses to interact with us. And that's where you come in…

What You'd Be Doing

  • Own the relationship and communications with our strategic partners and contract manufacturers.
  • Drive initiatives with internal and external teams to minimize lead times, reduce cost of goods, and improve quality metrics
  • Refine internal product development lifecycle processes to enable the product team to scale across multiple categories
  • Manage development timelines, budgets, and deliverables from initial product design through manufacturing
  • Identify the critical path for new product development projects and remove blockers throughout the lifecycle. 
  • Drive forward our product expansion strategy by analyzing key product challenges and collaborating with our product team to identify & provide creative solutions
  • Facilitate the corrective action process to improve the time to resolution and collaboration of stakeholders
  • Maintain bill of materials and facilitate engineering change control processes and documentation
  • Coordinate the identification, evaluation and onboarding of new manufacturers as we expand and diversify our supply chain

What We'll Be Looking For

  • 6-8 years of professional experience in a highly analytical role
  • Comfort (and enjoyment) managing complex project timelines and product roadmaps
  • Enjoy working in a fast-paced and ever-changing environment
  • Great communicator with experience managing international suppliers
  • Process-oriented problem solver
  • Industrial engineering or mechanical engineering experience is a plus!
  • Comfort managing competing priorities (there will inevitably be more we want to accomplish than we possibly can...)

Why We Think You'll Like It Here

  • It’s an exciting time to join. We’re at that perfect moment in our company’s history where we’re at meaningful scale and have real staying power, yet we’re still a very small team with tons of freedom to own your work and build things from scratch.
  • We are building something special. Today’s expecting parents have grown up interacting with brands like Harry’s, Warby Parker, Casper, Away, etc. that have taken a more modern, personalized, and relatable approach than legacy competitors; yet when they start shopping for baby gear, their experience is antiquated, stressful, and challenging. We truly have the opportunity to disrupt a category here and become the new go-to for today’s parents.
  • Amidst fast growth and lofty ambitions, we still manage to strike a pretty good work/life balance, if we do say so ourselves. We take pride in being diligent and driven, while also maintaining perspective, having fun, and not taking ourselves too seriously.
  • We’ve fostered a culture that promotes healthy debate and prioritization of the best ideas, rather than hierarchy and ego. If solving problems with a group of bright individuals is what gets you out of bed every day, you’ll love it here.
  • We offer great benefits that we're really proud of, including flexible vacation, a generous parental leave policy, and the opportunity to work remotely whenever you’d like, from wherever you'd like.
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